In the rare case that the guide and/or boat you have been scheduled with is unable or unavailable to run your trip, Key West Pro Guides reserves the right to assign a similar boat and/or Captain to run your charter. If this is the case, you will be notified as soon as possible via e-mail or the contact number provided by you to inform you of the change. We make every possible effort to make sure this doesn’t happen and rest assured that whomever you are rescheduled with is a member of the Pro Guides and an outstanding captain.